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@ -103,7 +103,7 @@ class WorkOrderController extends ThinkController
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$info['role_name'] = I('role_names')[$i];
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$info['resource_num'] = I('apply_resources')[$i];
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$info['order_no'] = $info['type'] . date('YmdHis'). $i. rand(10, 99) . $info['creator_id'];
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$info['handler_id'] = $info['creator_id'];
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//$info['handler_id'] = $info['creator_id'];
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$ins = M('work_order_info', 'tab_')->add($info);
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if (!$ins) {M('work_order_info', 'tab_')->rollback(); $this->error("创建失败");}
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@ -113,7 +113,7 @@ class WorkOrderController extends ThinkController
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// 添加一条附件信息
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$attachement_info = $data;
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$attachement_info['attachment_url'] = I('attachment_url', '');
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$attachement_info['handler_id'] = $attachement_info['creator_id'];
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//$attachement_info['handler_id'] = $attachement_info['creator_id'];
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$attachement_info['order_no'] = $attachement_info['type'] . date('YmdHis'). rand(100, 999) . $attachement_info['creator_id'];
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$ins = M('work_order_info', 'tab_')->add($attachement_info);
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if (!$ins) {M('work_order_info', 'tab_')->rollback(); $this->error("创建失败");}
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@ -126,16 +126,16 @@ class WorkOrderController extends ThinkController
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if (empty(I('user_account')) || empty(I('role_name')) || empty(I('feedback'))) {
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$this->error('请填写必填的数据');
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}
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if (empty('handler_id')) {
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$this->error('请选择处理人');
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}
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// if (empty('handler_id')) {
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// $this->error('请选择处理人');
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// }
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$user = M('user', 'tab_')->where(['account'=>I('user_account')])->find();
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if (empty($user)) $this->error("账号不存在");
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$data['attachment_url'] = I('attachment_url', '');
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$data['user_account'] = I('user_account');
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$data['role_name'] = I('role_name');
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$data['feedback'] = I('feedback');
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$data['handler_id'] = I('handler_id');
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//$data['handler_id'] = I('handler_id');
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$data['remark'] = I('remark', '');
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$data['process_log'] = json_encode([['title'=>sprintf('%s于 %s 创建了工单%s,工单状态处理中。', get_admin_name($data['creator_id']), date('Y-m-d H:i:s'), $data['order_no']), 'type'=>1]]);
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$ins = M('work_order_info', 'tab_')->add($data);
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@ -203,7 +203,7 @@ class WorkOrderController extends ThinkController
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private function modifyProcessLog($oldData, $newData)
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{
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$key = ['game_name'=>'游戏名称', 'server_name'=>'区服名称', 'role_name'=>'角色名称', 'user_account'=>'玩家账号', 'feedback'=>'反馈原因', 'handler_id'=>'处理人', 'remark'=>'备注', 'status'=>'状态', 'attachment_url'=>'附件'];
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$key = ['game_name'=>'游戏名称', 'server_name'=>'区服名称', 'role_name'=>'角色名称', 'user_account'=>'玩家账号', 'feedback'=>'反馈原因', 'handler_id'=>'接单人员', 'remark'=>'备注', 'status'=>'状态', 'attachment_url'=>'附件'];
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$log = [];
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foreach ($newData as $k => $v) {
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if (array_key_exists($k, $oldData) && array_key_exists($k, $key) && $oldData[$k] != $newData[$k]) {
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@ -254,7 +254,7 @@ class WorkOrderController extends ThinkController
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if (!I('resource_num')) $this->error('请填写申请资源数量');
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}
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$data['handler_id'] = $data['creator_id'] = is_login();
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$data['creator_id'] = is_login();
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$data['created_time'] = time();
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$data['type'] = $info['type'];
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$data['server_id'] = $info['server_id'];
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@ -314,7 +314,7 @@ class WorkOrderController extends ThinkController
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// 删除
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public function delete($ids)
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{
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$delete = M('work_order_info', 'tab_')->where(['id'=>['in', $ids]])->save(['status'=>2]);
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$delete = M('work_order_info', 'tab_')->where(['id'=>['in', $ids]])->delete();
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return $delete ? $this->success('删除成功') : $this->error('删除失败');
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}
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@ -329,4 +329,109 @@ class WorkOrderController extends ThinkController
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$delete = M('work_order_info', 'tab_')->where(['id'=>$id])->save($data);
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return $delete ? $this->success('成功完成工单') : $this->error('更新失败');
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}
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public function take($id)
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{
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$info = M('work_order_info', 'tab_')->where(['id'=>$id])->find();
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if (empty($info)) $this->error('未找到该资源');
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$userid = is_login();
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if ($info['status'] == 1) {
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$this->error('工单已完成');
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}
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if (!empty($info['handler_id'])) {
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if ($info['handler_id'] != $userid) {
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$this->error('工单已被他人领取');
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} else {
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$this->error('请勿重复领取工单');
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}
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}
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if ($info['type'] == 2) {
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$process_log = json_decode($info['process_log'], true) ?: [];
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$log = ['title'=>sprintf("%s于%s 接取了工单%s", get_admin_name(is_login()), date('Y-m-d H:i:s'), $info['order_no']), 'detail'=>$log, 'type'=>2];
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$data['process_log'] = json_encode(array_merge($process_log, [$log]));
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}
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$data['handler_id'] = $userid;
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$upt = M('work_order_info', 'tab_')->where(['id'=>$id])->save($data);
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return $upt ? $this->success('成功接取工单') : $this->error('接单失败');
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}
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public function statistics($row = 10, $p = 1)
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{
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$limit = ($p-1)*$row . ", {$row}";
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$order = '';
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if ($_REQUEST['data_order'] != '') {
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$data_order = reset(explode(',', $_REQUEST['data_order']));
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$data_order_type = end(explode(',', $_REQUEST['data_order']));
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$this->assign('userarpu_order', $data_order);
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$this->assign('userarpu_order_type', $data_order_type);
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$order = 'order by ' . $data_order_type . " " . ($data_order == 3 ? 'desc' : 'asc');
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}
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$map = '1=1';
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if (!empty(I('nickname'))) {
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$map .= " and t.nickname = '" . I('nickname') . "'";
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}
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// 获取所有传单或者接单用户id
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$userids = M('work_order_info', 'tab_')
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->field("concat(creator_id, ',', handler_id) as userid")
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->join('sys_member as t on creator_id = t.uid or handler_id = t.uid')
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->where($map)
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->select();
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if (empty($userids)) {
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$list = [];
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$count = 0;
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} else {
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$userids = implode(',', array_unique(array_filter(explode(',', implode(',', array_column($userids, 'userid'))))));
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$count = count($userids);
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$list = M('work_order_info', 'tab_')->query("SELECT
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t.id,
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t.nickname,
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sum(total_create_count) as total_create_count,
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sum(total_accepted_count) as total_accepted_count,
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sum(total_handle_count) as total_handle_count,
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sum(total_complete_count) as total_complete_count
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FROM
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(
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SELECT
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u.uid as id,
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u.nickname,
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count(*) AS total_create_count,
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count(
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IF (i.`handler_id` > 0, 1, NULL)
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) AS total_accepted_count,
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NULL AS total_handle_count,
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NULL AS total_complete_count
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FROM
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sys_member u
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LEFT JOIN tab_work_order_info i ON i.creator_id = u.uid
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WHERE
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u.uid in ({$userids})
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GROUP BY u.uid
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UNION
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SELECT
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u.uid as id,
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u.nickname,
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NULL AS total_create_count,
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NULL AS total_accepted_count,
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count(*) AS total_handle_count,
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count(IF(i.`status` = 1, 1, NULL)) AS total_complete_count
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FROM
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sys_member u
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JOIN tab_work_order_info i ON i.handler_id = u.uid
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WHERE
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u.uid in ({$userids})
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GROUP BY u.uid
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) AS t
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where {$map}
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GROUP BY t.id
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$order
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limit {$limit}");
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}
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$page = set_pagination($count, $row);
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if ($page) {
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$this->assign('_page', $page);
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}
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$this->assign('list_data', $list);
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$this->display('statistics');
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}
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}
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Gogs